Tuesday, June 11, 2013

Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

I got this error when my new colleague test out exchange routing agent. He created new test user got this error, mine was connect to  exchange before, and at the same time mine is working.

We did not think the problem is exchange server side issue, search a lot fix blog, none is fit us.

Finally, I check exchange server, there are 1 service mark as automate start but did not run.  just start the service.  every thing is fine.

There are some blog said check the  exchange service first,  this is important.


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